Loans are complex.
We make them simple.

We understand you have a lot on your plate while you search for a new home, which is why we make the mortgage process as simple as possible.

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How it works

Take the smarter approach to getting a mortgage

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Speak with a Mortgage Expert

The first thing we’ll do is schedule your "Hopes & Dreams" call so we can learn more about you and your homeownership and financial goals. Then we’ll take a look at your current financial situation and make sure you’re on the right path towards your financial goals and owning your dream home.

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Schedule your "Hopes & Dreams" call

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Complete an application and get pre-approved

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Compare your mortgage options with complete financial breakdowns

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Find your dream home

Once you’re pre-approved and have a clear understanding of what type of home you can afford to reach your financial goals, it’s time to meet your REALTOR® and start the search for your new home. We’re happy to introduce you to a trusted real estate agent – we only work with the most friendly, knowledgeable, and reliable brokers in the area.

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Meet your real estate agent

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Start the search for a home your family will love

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Narrow down your search to your dream home and make an offer

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Meet your Personal Loan Manager

When you find the right home for you and your family, we’ll introduce you to your Personal Loan Manager who will serve as your concierge throughout the rest of the homebuying process. They’ll finalize your loan documents, walk you through the signing and wire transfer process, and ensure you enjoy a quick closing.

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Receive necessary disclosures and documents

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Start the processing and underwriting of your loan

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Enjoy a smooth, simple process from contract to close

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Move into your new home

We’ll follow up with you post-close for everyone’s favorite part – getting the keys to your new home! If you need help moving and want a referral, we’ve got you covered. Welcome home! The only thing left to do is plan your housewarming party! Invites are appreciated, but not expected ;)

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Pick up your keys

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Move into your new home

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Plan your housewarming party

The right loan for every financial goal

Fixed Rate Mortgages

The traditional fixed rate mortgage is our most popular program to refinance or buy a home, maximizing your stability with a fixed rate and payment.

• Easier to qualify
• Consistent secure rate

Adjustable Rate (ARM) Loans

Reduce the cost of your mortgage. If you plan on staying in your home short-term or would like lower payments, an ARM loan program might be right for you.

• Lower monthly payment

Jumbo Loans

loanDepot offers low rate Jumbo mortgage programs with the ability to borrow higher amounts.

• Consistent secure rate

VA Loans

loanDepot is authorized to offer special loan programs that are guaranteed by the VA for active military and veterans. These offers are not available to the general public.

• Loans guaranteed by the VA
• For active military and veterans
• VA loan specialists on staff

FHA Loans

Qualify with ease, and put as little as 3.5% down! Originally offered for first time home buyers with bad credit, fixed rate FHA programs are now open to a wider audience.

• Easier to qualify
• Consistent secure rate

Home Equity Loans

Home equity loans are fixed-rate second mortgages giving you access to up to 90% loan-to-value of the equity in your home.

There are three pillars of the Gaylord-Hansen process:
Education • Communication • Execution


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Homeownership is the American Dream, and there are many paths to get there. You shouldn’t give up on your dream of homeownership just because you don’t fit into a one-size-fits-all mortgage. The first step in establishing a relationship with you is understanding your goals and educating you on how to accomplish them.

Think of your Mortgage Expert as your financial coach, helping weigh the pros and cons of each option so you can make the best decision for you and your family and, most importantly, understand why it’s the best decision.


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We know life doesn’t happen from 9-5, and you shouldn’t get mortgage advice from random people working in call centers that have never owned a home. Once you start the application process, we assign you a Personal Loan Manager that you can call, email, or text (yes even on weeknights and weekends!) without hesitation.

They’ll guide you through each step to ensure everything runs smoothly and deadlines are met. Once you’re in contract, you’ll receive video updates every Friday with an entire summary of activity for the week.


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Our Mortgage Experts and Personal Loan Managers have the experience and expertise you can rely on. We’re extremely selective in who we hire and all-in on the development of our team to ensure our execution is second-to-none.

We believe our team is our greatest strength. Rather than spread our operations across the country, we handle all of our processing, underwriting, and closing locally and in-house, which allows us to move faster with clearer communication and to execute on deadlines quicker (and on time).

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What people are saying about us

“I want express how much we not only appreciate Amanda, but speak so highly of her and the sacrifices she makes at her job to support our family and the well being of others. She is responsible, caring, and makes her customers feel valued and a priority! Thank you, Amanda, for all you have done to help us in our purchases and refis. These are integral parts of our investments that make a difference in the plans of our future. We are grateful for you!”

Linnea M.

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What people are saying about us

“The Gaylord-Hansen Team was amazing to work with. Professionalism, transparency, and an extreme sense of urgency to do what needs to get done on time. They also have a great portal to upload all necessary documentation to help maintain data security. If I had more stars I would score the company higher. They helped us purchase a dream second home, and we couldn't be happier. I've worked with many other lenders in past, and these people are by far the best! I won't think twice before working with them again.”

Imtiaz H.

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What people are saying about us

“My mortgage was not the normal garden variety. The Gaylord-Hansen team did an amazing job. The process was fast, clean and easy. Immediate response to any question/concerns. I could not be happier in their performance. Thanx everyone”

Gary A.

Read 30+ More Reviews on Facebook

What people are saying about us

“Working with the Gaylord-Hansen Mortgage Team is a dream. The process is very easy and very well-explained. The follow-up is prompt and polite. It seems that the process is over before you know it. I HIGHLY RECOMMEND Gaylord-Hansen Team!!!”

Robert M.

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What people are saying about us

“From the beginning to the end of our escrow, everyone on the Gaylord-Hansen Mortgage Team was absolutely amazing! In our previous home purchase, we had a horrible experience with our lender and were very apprehensive going forward. But everyone we worked with (especially Amanda & Asia) was professional, helpful, and always available! We felt supported every step of the way and everyone was just so kind and easy to work with! I would HIGHLY recommend this team to anyone going forward!!! We couldn't be more happy with the Gaylord-Hansen Mortgage Team!”

Kelli M.

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What people are saying about us

“The Gaylord-Hansen Mortgage Team is absolutely fantastic! I would highly recommend them for both a new purchase and a refinance, I have done both with them. They are extremely attentive and kept me updated every step of the way, whether is was from cool video emails to responding to my evening questions. They got me a fantastic rate and made the process very painless, both times!”

Tyler M.

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What people are saying about us

“I worked with this mortgage company to get a loan done quickly. I was closing on a foreclosure from a reverse mortgage. They got things done on time, they communicated perfectly through the process, they took away stress and worry for me. A+ highly recommend using them to make a stressful time/buying a home easier.”

Justin G.

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What people are saying about us

“My mortgage was not the normal garden variety. The Gaylord-Hansen team did an amazing job. The process was fast, clean and easy. Immediate response to any question/concerns. I could not be happier in their performance. Thanks everyone.”

Gary A.

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Book a free consultation

We know getting a mortgage can be overwhelming and that you’re worried about making the right decision. Fortunately, though you might not do this every day, but we do – and we’re here to help! Book a free consultation so you can get one-on-one support as you navigate the biggest financial decision of your life.

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Families Helped


"Best of North Coast"


Years as a Team